Terms and Conditions
Sales are made by Quixotica:
Pen Mill Farm Cottage,
Tel: +44(0)7907 385 445
Quite simply, I don't stock anything I have even the slightest reservation about. Nonetheless a small proportion of wines can suffer from an ailment known as TCA (TriChloroAnisole) - making them "corked" in plain English. If you encounter a corked wine, a smell similar to a musty old church, I will immediately replace it or refund the cost, providing that you inform me within forty eight hours of opening the bottle and before pouring it down the drain.
Please inform me immediately. I will either refund the cost including its proportional shipping charge or send you a new bottle or bottles. Alternatively I will arrange for my carrier to collect the whole case, including packaging and broken bottles and so replace the whole case should that be deemed necessary.
Sometimes wines run out. Whilst we do our utmost to keep the site up to date with availability, Murphy's law will probably conspire against us on occasion. If on your order a wine has become unavailable, I will contact you either by phone or email to suggest an alternative for the same price. If you don't like the alternatives, you can cancel with no hard feelings.
I will not sell wine to anyone under the age of 18. By placing an order on this web site you are automatically stating that you are over the age of 18. Our delivery company will not deliver any wine to any person who appears to be ‘under age’ unless photo ID can be produced to prove otherwise. Sorry no can do!!
All our transactions are handled by Paypal. If you have a Paypal account, you may use that, or simply use your credit card on Paypal's secure server.
There is a delivery charge of £10.00 per order, which will be automatically added in your shopping basket. Wines are shipped direct from London City Bond to your door.
Please give me exact instructions as to where you would like the wine delivered. A garden shed will be fine but please remember to lock the household wolf indoors as I do not want any savaged delivery people.
If for some reason you are not in when the delivery is made the company will leave a card with contact details in order for you to arrange a more convenient time.
PLEASE remember that anyone under the age of 18 will not be able to accept the wine on your behalf.